There’s something special about sketching. Sketching is how you can communicate an idea, and register the creative side of your brain.
One of our current clients is Kontakt Mission.
A problem we had to solve was reassuring a visitor after they’ve made a donation to KM.
A mere thank you page just wouldn’t do.
Sketching a solution
At the beginning of every design decision we begin with a sketch. This begins our Designtific Method. We wanted to make sure we have the right layout and solution to build trust after a donation has been made.
It’s simple. Just grab a piece of paper and a sharpie and draw the page. Think of the elements that are going to generate satisfaction and relieve any donation remorse.
In our case, here is William laying out a strategy with a sketch to our developers, Adam and Chance.
What is the problem we are trying to solve?
It’s all about asking the right question.
What does the customer want to see next on a donation thank you page?
– success – they want to see that the transaction went through successfully
– donation details – they might like to see the details of the transaction
– taxes – they’ll want to use a receipt for taxes
– support – knowing who to contact if I have any questions
Pen to paper
OK, with the question answered and the needs of the customer presented, let’s sketch up the page.
From sketch to pixels
All that’s left is a little bit of coffee and code. Here is how the page turned up. We present to you the donation confirmation page.