June 06, 2016 | William Donnell
There’s something special about sketching. Sketching is how you can communicate an idea, and register the creative side of your brain.
One of our current clients is Kontakt Mission.
A problem we had to solve was reassuring a visitor after they’ve made a donation to KM.
A mere thank you page just wouldn’t do.
At the beginning of every design decision we begin with a sketch. This begins our Designtific Method. We wanted to make sure we have the right layout and solution to build trust after a donation has been made.
It’s simple. Just grab a piece of paper and a sharpie and draw the page. Think of the elements that are going to generate satisfaction and relieve any donation remorse.
In our case, here is William laying out a strategy with a sketch to our developers, Adam and Chance.
It’s all about asking the right question.
What does the customer want to see next on a donation thank you page?
OK, with the question answered and the needs of the customer presented, let’s sketch up the page.
All that’s left is a little bit of coffee and code. Here is how the page turned up. We present to you the donation confirmation page.