Insights

I went back to the White House

How we user test... without users

User-testing is very crucial to building and launching new products or features, but sometimes users aren't available to test.

The Value of Attending RSA: Insights from a Security Product Design Firm

I recently attended the RSA security conference in San Francisco. I’ll likely attend next year for three reasons.

3 things I learned from workshopping at the White House

Eight years ago, my friend-tor Janice Fraser led the President’s Leadership Workshop at the White House. She asked me to help facilitate. It was one of the best things I’ve ever done professionally, and I get to do it again later this month!