Insight Articles

Leveraging User Research in Security Products: Overcoming Roadblocks

Security Innovation Workshop

Choose the Right Level of Fidelity for Your Prototype Based on Your User Feedback Goals.

Small language changes can doubled our user testers

3 RSA Finalists with 3 Killer Outcomes, 3 Years Straight

Myth 7: UX firms make it difficult to bring UX in-house later

Myth 6: UX firms won't mesh with my team

Myth 5: UX firms won’t adjust their process to match our business needs

Myth 4: UX firms need too much hand holding

Myth 3: UX Firms Don't Understand Complex Security Problems

Myth 2: UX firms are too expensive at early stages

Myth 1: UX Firms Deliver Unclear Value

When “good UX” means more clicks

What Product Onboarding can learn from Board Games

Stop tracking dashboard metrics and go talk to real users

How to Build a Winning Product: Sales and Product Teams Must Share Customer Insights

Bonus Step: How to get buy-in for more research | Kickstarting User Testing for your Security Product

Step 6: How to present to the team | Kickstarting User Testing for your Security Product

Step 5: How to organize your findings | Kickstarting User Testing for your Security Product

Step 3: How to set up the session | Kickstarting User Testing for your Security Product

Step 4: How to conduct your first session | Kickstarting User Testing for your Security Product

Step 2: How to find the right people | Kickstarting User Testing for your Security Product

Step 1: How to choose what to test | Kickstarting User Testing for your Security Product

Crush uncertainty with low risk experimentation

Typeform's MVP Failure Is a Lesson for All Entrepreneurs

Your User Feedback Goals should Determine the Fidelity for Your Prototype

Personas are Your North Star for Product Development

How to Choose Between an In-House UX Designer and a UX Agency

From ADHD to LOL: How I Crush Deadlines and Memes Simultaneously!

When should security products focus on UI/UX design?

I went back to the White House

How we user test... without users

The Value of Attending RSA: Insights from a Security Product Design Firm

3 things I learned from workshopping at the White House

Fight launch blockers with scope-trading

Can a design system help me grow my cybersecurity product faster?

How to limit your scope to reach MVP

Remove the fluff on your first release

The cost of ignoring your top talent

Stop Guessing and Start Succeeding: Why Polar Charts are a Game Changer

You’ve created a persona; how do you use it?

The best way to get honest feedback on your idea

When to create a process

We got 3 months of customer research in 3 days

How legos improved our workshops

User Testing Manifesto

New Development is Too Risky

Lots of Organizational Roadblocks

Lack of Accountability

Not Sure What Management Cares About

Gaining Trust

Unclear on Business Impact

Self-confidence

Sorting the Good Ideas from the Bad

No clear innovation process

10 problems all innovation teams face

Do small experiments help you be more innovative?

Where to Start?

How important is a fellow innovator at your job?

How Apollo 13 inspired us to run a 1-day Design Sprint

Stop The Blocker: The 5on2

Team Building

Find the friction, then innovate

Borrowing from Amazon’s playbook

When to move to custom software

Feature Boxing

What our product designer has learned from designing six cybersecurity apps